PRIVACY PRINCIPLES

Waverly Care Services will adopt Privacy Policy into carrying out its function. This notice provides information on how we collect and process your personal data when you visit our website including mobile applications.

The data we collect about you:

This will include:

Your personal information including, contact details, network of support, ethnicity, religion, beliefs, health and background. We automatically collect and store certain types of information regarding your use of the our services including information about your searches and views.

Information from third parties and publicly available sources.

Cookies and how we use them:

A cookie is a small text file that is stored on your device so that a website can remember information about your visit. A cookie will typically contain the name of the website that create it, a time period for which it is valid, and a value, which is often a randomly generated and unique number.

Cookies allow us to distinguish you from other users of our website and mobile applications, which helps us to provide you with an enhanced browsing experience. For example by ensuring that users can find what they are looking for.

Our approved third parties may also set cookies when you use our marketplace. Third parties include search engines, providers of measurement and analytics services, social media networks and advertising companies.

How we may use your personal data:

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:

Registering you as a new customer.

Processing and delivering your request.

Managing your relationship with us.

Enabling you to participate in promotions, competitions and surveys.

Improving our website, applications, products and services.

Recommending/advertising products or services which may be of interest to you.

Complying with our legal obligations, including verifying your identity, where necessary.

Detecting fraud.

We may need to share your personal data with third parties for the following purposes: Working with third party service providers: We engage third parties to perform certain functions on our behalf. Examples include analysing data, providing marketing assistance, transmitting content and providing customer service.

Detecting fraud and abuse: We release account and other personal data to other companies and organisations for fraud protection and credit risk reduction, and to comply with the law.

When we share your personal data with third parties we:

Only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.

Data security

In line with the law Waverly Care Services has put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures and processes to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.